Post-registration, RTOs are tasked with many responsibilities including annual declarations, AVETMISS reporting, and marketing compliance, and validation is often the most challenging.
We've covered validation in many articles, but it's worth re-examining. ASQA defines it as a quality review of the assessment procedure.
Put simply, validation checks which parts of an RTO's assessment process are accurate and spots areas for enhancement. A proper understanding of its main elements can make validation less daunting.
According to Clause 1.8 of the SRTOs 2015, RTOs must ensure their assessment systems, including RPL, comply with the training package requirements and are conducted according to the Principles of Assessment and Rules of Evidence.
As per the standards, two kinds of validation are required.
The first validation type ensures your RTO's assessments comply with the training package requirements in your scope.
The next type of validation confirms assessments are carried out following the principles of assessment and rules of evidence.
It suggests that validation takes place before and after the assessment. This article focuses on the first type—assessment tool validation.
Breaking Down the Two Types of Assessment Validation
Clarifying Assessment Validation
As noted earlier and in previous blog posts, validation comprises two stages: (1) assessment tool validation and (2) post-assessment validation.
Pre-assessment validation or verification, also known as assessment tool validation, relates to the first part of the clause, ensuring all unit requirements are met and workbooks are 100% compliant.
Post-assessment validation, in contrast, is about the implementation, requiring Registered Training Organisations to conduct assessments adhering to the Principles of Assessment and Rules of Evidence.
Our focus here will be on assessment tool validation.
Guidelines for Conducting Assessment Tool Validation
Having distinguished between the two types of validation, let’s dive into the details of assessment tool validation.
When is Assessment Tool Validation Conducted?
The objective of assessment tool validation is to ensure that all elements, performance criteria, and performance and knowledge evidence are addressed by your assessment tools.
This means that whenever new learning resources are acquired, you must perform assessment tool validation before student use.
You don’t need to wait until your next 5-year validation schedule. Immediately validate new resources to ensure they’re ready for student use.
Still, this isn't the sole reason for conducting this type of validation. Conduct assessment tool validation when you:
- you update your resources
- when new training products are added on scope
- your course gets reviewed against training product updates
- your learning resources get identified as a risk during your risk assessment
The Australian Skills Quality Authority's risk-based approach to regulation means RTOs must conduct regular risk assessments. Complaints from students about learning resources signal the need for assessment tool validation.
Training Products to Validate
Remember, this validation aims to ensure all learning resources are compliant before use. All RTOs are expected to validate all unit resources.
What Do You Need for Assessment Tool Validation?
Learning Resources
To conduct assessment tool validation, you will need the entire suite of your learning resources:
Mapping tool – start with this document. It illustrates which assessment items address unit requirements, making validation quicker.
Learner/student workbook – ensure it's appropriate for use as an assessment tool. Check if instructions are clear and answer fields are sufficient. This is a frequent gap.
Assessor guide/marking guide – ensure sufficient instructions for assessors and clear benchmarks for each assessment item. Clear benchmarks are vital for reliable assessment outcomes.
Other related resources – could include checklists, registers, and templates developed apart from the workbook and marking guide. Validate them to confirm they fit the assessment task and meet unit requirements.
Team for Validation
Clause 1.11 sets out the requirements for validation panel members, stating that validation can be conducted by one or more individuals. RTOs generally require all trainers and assessors to be involved, sometimes including industry experts.
Collectively, your validation panel must have:
Vocational competencies and industry skills relevant to the unit being validated
Recent expertise and skills in vocational teaching and learning
Either one of the following training and assessment credentials:
TAE40116 Certificate IV in Training and Assessment or its successor
Validation tool/template
Having a validation tool helps you with both the validation process and documentation. Using a validation tool makes it easier to look at how each assessment item maps against each unit requirement.
Having a validation tool helps in both the validation process and documentation. It makes it simpler to see how each assessment item aligns with each unit requirement.
At the same time, it can serve as your document evidence that you have validated your resources before letting the students use them.
Additionally, it can act as evidence that you have validated your resources before they are used by students.
While ASQA does not recommend or require a specific template for assessment tool validation, numerous templates are available online. These tools generally require validators to examine the tools as a whole to see if they meet the principles of assessment.
Principles of Assessment Checklist Yes/No/Partially Comments
1. Fair
2. Flexible
3. Valid
4. Reliable
While templates of this kind simplify validation, they can introduce judgment errors due to a lack of space for comments on each assessment item.
We strongly suggest using a more detailed template to evaluate each unit requirement and its corresponding assessment items. Here is an example:
Element Performance Criteria Assessment Instructions Benchmarks Assessment Instrument Rectification Recommendations
What do you Need to Check?
What to Look For?
As mentioned in our blog post Common Problems In Assessment Tools, you need to ensure that your assessment tools allow trainers to follow assessment principles and evidence rules.
Assessment Principles
Fairness – Are equal opportunities and access offered to everyone in the assessment process?
Flexibility – Are multiple options available in the assessment to demonstrate competence based on different needs and preferences?
Validity – Does the assessment measure what it is supposed to measure? Is it a valid tool for evaluating the required skill or knowledge?
Reliability – Will the assessment give consistent results every time, no matter who conducts the training? Will different assessors consistently decide on skill competence?
Rules of Evidence
Validity – Does the evidence demonstrate that the candidate has the skills, knowledge, and attributes described in the unit of competency and associated assessment requirements?
Sufficiency – Is there enough evidence to ensure that the learner has the skills and knowledge required?
Sufficiency – Is the evidence enough to confirm the learner has the required skills and knowledge?
Authenticity – Is the assessment tool proving that the work is the candidate’s own?
Currency – Are the assessment tools reflective of current units of competency and contemporary industry practices?
Although these are commonly addressed in VET professional development and nationally recognised training, a lot of tools still fail to meet these requirements.
To avoid using learning resources that do not address all unit requirements, ensure you follow these guidelines:
Lead by Example
Take note of the verbs used in the unit requirements and make sure they are addressed by the assessment item. For instance, in the unit CHCECE032 Nurture babies and toddlers, one performance evidence requirement requires students to:
Perform each of the following activities at least once with two different babies under 12 months old in a safe environment, using age-appropriate verbal and non-verbal communication according to service and regulatory requirements:
diapering
prepare bottles, feed babies from bottles, and clean equipment
prepare solid foods and feed babies
respond properly to infant signs and cues
prepare and settle infants for rest
monitor and encourage age-appropriate physical exploration and gross motor skills
Having students describe the nappy-changing process for babies under 12 months old doesn’t directly meet the unit requirement. Unless the unit requirement is meant to assess underpinning knowledge (i.e., knowledge evidence), students should be performing the tasks.
Be Cautious with Plurals!
Pay attention to the numbers. In our example on one of the unit requirements of CHCECE032, this single unit requirement website calls for the students to complete the tasks at least once on two different babies under 12 months of age. Having students complete the tasks listed twice on just 1 baby won’t cut it.
Pay attention to the numbers. In our CHCECE032 example, one unit requirement requires students to complete the tasks at least once with two different babies under 12 months old. Doing the tasks twice with one baby isn’t enough.
Full or Not Competent
Observe the lists. As noted above, if students are asked to perform just half the tasks listed, it’s non-compliant. Each assessment item must address all requirements, or the student is not yet competent and the assessment tool is non-compliant.
Can you be more specific?
Be More Specific
Each assessment item must have clear and specific benchmark answers to guide the assessor’s judgment on the student’s competence. Therefore, it’s crucial that your instructions do not confuse students or assessors. For instance:
What kind of information can be included in a work package?
What types of information can be included in a work package?
The answer may include:
Required materials
Related costs
Activity timeframe
Assigned functions and responsibilities
If an assessment item demands multiple answers, specify how many answers a student must provide. This ensures your assessment is reliable, and the evidence gathered is valid.
This also applies to assessment items with double-barrelled questions or those that ask for multiple answers at once. These can confuse students and assessors, as shown in the sample question below:
Name a hazard and/or environmental concern in the work area and choose the most effective hazard control hierarchy.
Answers may include, but are not necessarily limited to:
Weather conditions – work area isolation, engineering controls, personal protective equipment
Work area and ground conditions – elimination, isolating, engineering controls
People – isolation, use of engineering controls, administrative controls
Structural hazards – substitution, isolating, engineering controls
Chemical hazards – isolation, use of engineering controls, administration
Equipment or machinery – isolation, use of engineering controls, administration
Avoiding double-barrelled questions makes it simpler for students to respond and for assessors to accurately judge competence.
Given these requirements, you might wonder, “Don’t learning resource developers provide audit guarantees?” However, these guarantees require waiting for an audit to rectify noncompliance. This impacts your compliance history, so it’s better to take a safe and compliant route.